RRANIT

Privacy Policy

Last updated: June 9, 2026

RANIT LLC dba Roadside Assistance Now in Texas ("RANIT," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you request service or interact with us, we may collect:

  • Name
  • Phone number
  • Location (including pickup and service location)
  • Service request details (vehicle, service type, notes)
  • Membership information (plan, billing, account history)

How We Use Your Information

We use your information solely to provide and improve our services, including:

  • Roadside assistance dispatch and service delivery
  • Dispatch updates and ETA notifications
  • Membership communications and account management
  • Appointment reminders
  • Customer support
  • Review and feedback requests

SMS Consent & Messaging

By providing your phone number, you consent to receive SMS messages from RANIT related to your service request, dispatch status, membership, appointments, and customer support.

SMS consent and your mobile information are not shared with third parties or affiliates for marketing purposes.

Message and data rates may apply. Message frequency varies based on your service activity.

Your Choices & Opting Out

You can opt out of SMS communications at any time by replying STOP to any text message you receive from us. For help, reply HELP. After opting out, you may no longer receive dispatch updates or service notifications via SMS.

You may also contact us directly to update your preferences, request access to your information, or request deletion of your data.

Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal information, including encryption in transit (TLS/HTTPS), restricted access controls, secure authentication, and storage on reputable cloud infrastructure with industry-standard protections. While no system is 100% secure, we work to protect your information from unauthorized access, disclosure, alteration, or destruction.

Information Sharing

We share information only as needed to deliver service — for example, with the dispatched service provider assigned to your job, or with payment processors for membership billing. We do not sell your personal information, and we do not share SMS consent or mobile data with third parties or affiliates for marketing.

Contact Us

Questions about this Privacy Policy? Contact us: